Shipping policy
Our products have different processing times, as some are made just for you! Please refer to the specific product page for the expected ship date and availability status.
- In-Stock: Ready to be shipped! See below shipping times by destination country.
- Engraving / Made-to-Order / Preorder: Crafting begins upon order placement, with engraving taking 2-3 business days.
United States Place orders by 12pm EST for the following dates to ensure your gifts are sent out on time!
Please note that unforeseen delays on the courier's end, such as traffic, weather conditions, and increased delivery volume, may affect the delivery timeline. Your understanding in this matter is greatly appreciated.
|
US STANDARD SHIPPING DEC 15 |
FEDEX 2-3 DAY SHIPPING DEC 22 |
U.S. Shipping
We process orders within 1-2 business days, excluding made-to-order items and engravings (5-8 business days). Orders placed after 12pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items.
***Shipping insurance and Free Returns available through Redo and highly recommend***
| Shipping | Order Value | Price |
| Standard (5-8 business days) |
Under $74.99 $75+ |
$5.95 Free |
| Express (2-3 business days) |
Flat Rate | $12.99 |
International Shipping
Please note: all International orders are final sale.
We process orders within 1-2 business days, excluding made-to-order items (5-8 business days). Orders placed after 12 pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items. Choosing the wrong shipping method will delay the delivery time frame.
| Zone | Estimated delivery |
| Canada | 8–10 business days |
| Australia & New Zealand | 8–10 business days |
| Europe | 8–10 business days |
|
Asia Excluding: China, Philippines, Taiwan |
8–10 business days |
|
Middle East Excluding: UAE, Israel, Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia |
8–10 business days |
| UK | 8–10 business days |
|
Latin America Excluding: Brazil |
8–10 business days |
Customs and Import Charges
When placing an order, you will see that the shipping price may not reflect our chart. This is because duties and taxes are now included in the shipping price at checkout. Please note, we do not have access to these rates as they are subject to change daily.
Package Refusal
If you refuse your order to avoid paying import duties and taxes or if you decide you do not want your order, the return shipping fee charged to AMY O Jewelry will be deducted from your return.