Shipping policy
U.S. Shipping
We process orders within 1-2 business days, excluding made-to-order items and engravings (5-8 business days). Orders placed after 12pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items.
***Shipping insurance available through Redo and highly recommend***
| Shipping | Order Value | Price |
| Standard (5-8 business days) |
Under $49.99 | $3.95 |
| $50+ | Free | |
| Express (2-3 business days) |
Under $99.99 | $12.99 |
| $100–$299.99 | $8.99 | |
| $300+ | $5.99 |
International Shipping
Please note: all International orders are final sale.
We process orders within 1-2 business days, excluding made-to-order items (5-8 business days). Orders placed after 12 pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items. Choosing the wrong shipping method will delay the delivery time frame.
| Zone | Express (3-4 business days) |
|---|---|
| Canada | 1-3 business days $24 |
| Australia & New Zealand | 2-4 business days $28 |
| Europe | 2-4 business days $25 |
|
Asia Excluding: China, Phillipines, Taiwan |
2-4 business days $25 |
|
Middle East Excluding: UAE, Israel, Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia |
2-4 business days $25 |
| UK | 2-4 business days $27 |
|
Latin America Excluding: Brazil |
1-3 business days $25 |
Customs and Import Charges
When placing an order, you will see that the shipping price may not reflect our chart. This is because duties and taxes are now included in the shipping price at checkout. Please note, we do not have access to these rates as they are subject to change daily.
Package Refusal
If you refuse your order to avoid paying import duties and taxes or if you decide you do not want your order, the return shipping fee charged to AMY O Jewelry will be deducted from your return.