All jewelry requires a little care and attention to keep it looking at its best. Follow the golden rules and you will be pleasantly surprised with how long the jewelry will last!

  • Store your jewelry in your fabric pouch or a plastic bag that is air tight.

  • Remove your jewelry when showering, exercising and swimming (scratches and scuffs can scratch away the gold)

  • Do not wear your jewelry overnight

  • Put on perfume or lotions before putting on your jewelry

  • Wear rubber gloves when cleaning as bleach and harsh chemicals can thin the gold overlay

Gold Vermeil, Rose Vermeil

We recommend removing your piece before coming into contact with water or sweat. Clean your piece by buffing gently with a dry cloth and storing it in a small airtight bag to protect it from elements of daily exposure.

14K GOLD

Although it is quite lasting, solid gold is a soft material that can get scratched and dented if it is treated too harshly. It is always wise to take them off before activities that are potentially high-impact.

Sterling Silver

With proper care, your jewelry can last a lifetime. Sterling silver base jewelry will not tarnish.

Gemstones

Avoid exposure to water or chemicals and even sun as it can cause certain gemstones to become paler.


Warranty

Quality is important to us! Our warranty covers repairs free of charge. It does not cover lost items. Warranty includes clasp/chain breakage, missing stones and plating issues. Please send us an email to hello@amyojewelry.com with your order number and detailed photos.

Category Warranty
Diamonds 2 years
O Collection Necklaces 2 years
All other products 6 months

 

INTERNATIONAL

At this time, we cannot cover shipping costs internationally. You will need to ship the item back to our studio. We will however cover the cost to ship the item back to you.

 

  • Please address all returns to:
  • Amy O. Damage
  • Order # AOJ____
  • 231 W. 29th St, Rm1207
  • New York, New York 10001
  • United States
  • hello@amyojewelry.com