Shipping policy

Extended Holiday Return

Purchases made from November 13th, 2026 12:01am EST to December 31st, 2026 11:59 PM EST have until January 31st, 2027 to initiate a return for an exchange or store credit.

U.S. Shipping

We process orders within 1-2 business days, excluding made-to-order items and engravings (5-8 business days). Orders placed after 12pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items.

***Shipping insurance and Free Returns available through Redo and highly recommend***

Shipping	Order Value	Price
Standard (5-8 business days)	Under $74.99 $75+	$5.95 Free
Express (2-3 business days)	Flat Rate	$12.99

International Shipping

Please note: all International orders are final sale.

We process orders within 1-2 business days, excluding made-to-order items (5-8 business days). Orders placed after 12 pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items. Choosing the wrong shipping method will delay the delivery time frame.

Zone	Estimated delivery
Canada	8–10 business days
Australia & New Zealand	8–10 business days
Europe	8–10 business days
Asia Excluding: China, Philippines, Taiwan	8–10 business days
Middle East Excluding: UAE, Israel, Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia	8–10 business days
UK	8–10 business days
Latin America Excluding: Brazil	8–10 business days

Customs and Import Charges

When placing an order, you will see that the shipping price may not reflect our chart. This is because duties and taxes are now included in the shipping price at checkout. Please note, we do not have access to these rates as they are subject to change daily.

Package Refusal

If you refuse your order to avoid paying import duties and taxes or if you decide you do not want your order, the return shipping fee charged to AMY O Jewelry will be deducted from your return.