FAQs – AMYO Jewelry

The Perfect Gift

The Perfect Gift

Compliment your order with our Jewelry Box

Shipping	Order Value	Price
Standard Shipping	$0.00–$39.99	$3.00
Standard Shipping	$40.00 and up	Free
Express Shipping	$0.00–$99.99	$8.00
	$100.00–$300.00	$5.00
	$301.00 and up	$3.00

For International Shipping, click here.

Shipping Insurance included on orders $100+
Free US shipping on orders $40+

Earring guide: HOW TO CHOOSE THE RIGHT KIND(TYPE) OF CLASSIC HUGGIE EARRINGS

We made a handy guide to choose the perfect huggie hoop style for you.

Read Article

Route Protected Orders

What is your current return policy?

Can I exchange my item?

I need to change/update my address

I need to cancel or edit items in my order

Missing/Wrong Item Received

Do you ship internationally?

Tracking is not updating

Tracking for Standard International Packages

I received the wrong item, what do I do?

Do you have a showroom to see the jewelry in person?

Return to Sender/Package refusal

I want to exchange for another size/style but I do not have time to wait for the return to be processed.

Why did I not receive the full refund?

What if I do not have the exterior original packaging?

What if I do not have the original receipt?

Does a back pendant count as a made to order item?

I forgot to apply my discount code to my order

My tracking says delivered, but cannot find my package