Care + Warranty
All jewelry requires a little care and attention to keep it looking at its best. Follow the golden rules and you will be pleasantly surprised with how long the jewelry will last!
Gold Vermeil, Rose Vermeil
We recommend removing your piece before coming into contact with water or sweat. Clean your piece by buffing gently with a dry cloth and storing it in a small airtight bag to protect it from elements of daily exposure.
Although it is quite lasting, solid gold is a soft material that can get scratched and dented if it is treated too harshly. It is always wise to take them off before activities that are potentially high-impact.
With proper care, your jewelry can last a lifetime. Sterling silver base jewelry will not tarnish.
Avoid exposure to water or chemicals and even sun as it can cause certain gemstones to become paler.
Quality is important to us! Our warranty covers repairs free of charge. It does not cover lost items. Warranty includes clasp/chain breakage, missing stones and plating issues. Please send us an email to firstname.lastname@example.org with your order number and detailed photos.
|O Collection Necklaces||2 years|
|All other products||6 months|
INTERNATIONALAt this time, we cannot cover shipping costs internationally. You will need to ship the item back to our studio. We will however cover the cost to ship the item back to you.