Service or Alterations
Alterations may take 5-10 business days starting from when the item is received. This does not include the shipping delivery time. Shipping is paid separately and delivery time is dependent on the customer's needs. Price chart below is a guide for general alterations. Depending on the complexity of your alteration prices may vary. If you have any questions please give us a call at 646.851.AMYO.
| Service | Fee |
|---|---|
| Body Chain | $15 |
| Bracelet | $10 |
| Headpiece | $25 |
| Necklace | $10 |
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Shipping Options
U.S. Shipping
We process orders within 1-2 business days, excluding made-to-order items (5-8 business days). Orders placed after 12pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items. AMYO is not responsible for conditions that can alter delivery date, such as severe weather or service interruptions.
*** Free Shipping insurance for orders $100+ and $1 for orders under $100 ***| Shipping | Order Value | Price |
| Standard (5-8 business days) |
Under $39.99 | $3 |
| $40+ | Free | |
| Express (2-3 business days) |
Under $99.99 | $8 |
| $100–$299.99 | $5 | |
| $300+ | $3 |
International Shipping
We process orders within 1-2 business days, excluding made-to-order items (5-8 business days). Orders placed after 12 pm EST are treated as if they came in the next business day. Expedited shipping does not expedite the processing time for made-to-order items. Choosing the wrong shipping method will delay the delivery time frame.
*** Free Shipping insurance for orders$100+ and $1 for orders under $100 ***| Country | Order Value | Standard | Fedex Express (3-4 business days) |
|---|---|---|---|
| Canada (12-16 business days) |
Under $200 $200+ |
$9.95 Free |
$14.95 $9.95 |
| Australia & New Zealand (16-20 business days) |
Under $200 $200+ |
- - |
$30 $20 |
| Europe (12-16 business days) |
Under $200 $200+ |
$14 $5 |
$30 $20 |
| Asia, Middle East (16-20 business days) |
Under $200 $200+ |
$14 $5 |
$25 $15 |
| Japan (16-20 business days) |
Under $200 $200+ |
$14 $9 |
$30 $20 |
Customs and Import Charges
You are responsible for the import duties and taxes designated by your country. These rates vary greatly by country. We do not have control over these charges and cannot provide estimates. These import duties and taxes are NOT included when you place your order.
Package Refusal
If you refuse your order to avoid paying import duties and taxes or if you decide you do not want your order, the return shipping fee charged to AMY O Jewelry will be deducted from your return.
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