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What if I do not have the original receipt?

Please print out your order confirmation email and include it with your return. This helps us identify and process your return efficiently.

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I forgot to apply my discount code to my order

Email hello@amyojewelry.com with the Order number in the subject. Include the discount you forgot to apply in your email and we will apply the discount to your order. **Please note only one discoun...

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What if I do not have the exterior original packaging?

If you no longer have the box or padded envelope your package was shipped in, please make sure to ship it in packaging that will prevent the item from incurring damage during transit. All individua...

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